Securitas Operations Center

Our SOC's are the spine of all our operations, stringing all of our services together. The Security Operations Center (SOC) becomes this one force - coordinating the security solution – connecting people, technology and knowledge.

SOC Services

All our services and solutions are expertly managed and controlled in our Securitas operation centres (SOCs). These operations centres are where advanced technology meets skilled personnel, leveraging proven processes and strict protocols to deliver the best customer security and service.

Remote Video Solutions
Guard Monitoring
Track & Trace
Dispatching
Contact Centre Services
Alarm Monitoring

Operations centre analyst, responding to an alarm.

Why are our SOC's so important?

The Security Operations Center (SOC) is essential for delivering high-performance security security services. It combines people and technology through established protocols to coordinate customer security.

All incident data is handled by trained professionals in the SOC, enabling timely actions for effective security. The SOC also enhances analytics and feedback reports, ensuring customers receive high-quality security around the clock.

Discover the Securitas Operations Center

Welcome at the heart of security.

Here, we spot what others miss.

Here, we invite you to feel secure.

Here, we help make your world a safer place.

Contingency Services

Let us handle the unexpected and extreme.

Our Securitas contingency plans formally establish the processes and procedures to protect employees, core business elements, critical processes, information systems and the environment in the event of an emergency, business disruption, or disaster.

Process:

Emergency or disruption
Securitas operation centre is informed and takes charge
Main keyholder(s) and local emergency services are contacted
Situationally applicable operations procedure is activated.

Understanding our SOC's

Technological developments in the security industry are moving rapidly and offer unprecedented application possibilities. In our SOC's, data from all activities is collected, combined and analysed. This information is used to take very targeted action at an early stage against any form of threat.

The benefits of using our SOC's:

Proactive Security:

Allows for new solutions through analysis from data/information that is collected from experience.
Specialised operators:

SOC professionals responses are tailored to the clients pre-assembled preferences and requirements.
Constant Contact with the Alarm Monitoring Center:

The officer is in constant contact with the alarm monitoring center and, if necessary, can alert the police or relevant department.
Response and Call-Out Services:

When a client’s alarm goes off, one of our alarm-response officers responds according to predetermined instructions.
Routines and Tools for Reporting:

Processes are continuously fine-tuned and improved based on information and various reports from the system.